In December 2009, AAFMAA added an additional step to notify members and policy owners of when their premiums are due. This extra step also helps members avoid and interruption or lapse of coverage. An ...

CHICAGO (CN) - A Chicago federal court threw out a claim that Wells Fargo Auto Finance and its agents violated Telephone Consumer Protection Act (TCPA) by using automatic dialer programs to hound ...

Whether you’re launching a new business or trying to grow from a very small one, it’s important to develop a lot of leads. Unfortunately, business development work can be time consuming and results ...

In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

“Hello Wamsley Elementary families. This is Robin with some important news from Wamsley Elementary.”This is the friendly message that Wamsley Elementary parents receive via the autodialer system. Most ...

Boost B2B engagement with contact center and auto dialer solutions Boost B2B engagement with contact center and auto dialer solutions that streamline outreach, improve customer experience, and scale ...

Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...