The system, known as Pulse, is triggered when a client contacts the bank’s support centre via the Capitec app. It provides agents with real-time contextual information about a client’s recent account ...

Capitec has launched a “world-first” artificial intelligence (AI) feature designed to speed up customer support by providing agents with information on potential client problems before they pick up ...

Initial setup VRP payments must be authorised by the customer via the Capitec app. South African payments infrastructure company Stitch has partnered with Capitec Bank to add Capitec Pay Variable ...

Capitec has also launched a new International Payments solution on the app, enabling fast and affordable payments to over 50 countries in 13 currencies, for a fixed fee of R175, with funds reflecting ...

Capitec has announced Pulse, a new AI-enabled capability designed to remove friction from client support, according to the bank. South Africans can now deposit in Rands on Binance using Capitec Pay, ...

Over the past year, Capitec has been adding new tools, features, and solutions aimed at enhancing the customer care it offers. The latest is an AI-powered offering called Pulse, which is designed to ...