Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Pipedrive - a supplier of a sales force B2B customer relationship management tool - says its 2024 move from private cloud to AWS was made both easier and commercially and contractually optimal thanks ...

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

Duplication of effort and a lack of integration led Unionwear to move to an ERP system. The company’s experience with Salesforce.com – plus the appeal of avoiding upgrade costs and the benefits of a ...

*Prize will be distributed to the first 300 attendees who attend the live event for a minimum of 51% of the total presentation. Only valid business e-mail addresses of current employer will be ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...