Key growth drivers include the rising demand for personalized customer experiences, greater adoption of cloud-based solutions, advancements in AI & analytics, and increased use of mobile CRM. Major ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

Research firm Statista Market Insights has valued the worldwide CRM software market’s revenue at $89.3 billion this year and expects it to reach $146.1 billion by 2029, growing at a compound annual ...

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Pipedrive - a supplier of a sales force B2B customer relationship management tool - says its 2024 move from private cloud to AWS was made both easier and commercially and contractually optimal thanks ...

ShellBlack Scales Salesforce Financial Services Cloud Integration Needs with AppCrown’s Managed Turnkey Industry Integrations for Wealth Management, Bank and Brokerage NEW YORK--(BUSINESS ...

Duplication of effort and a lack of integration led Unionwear to move to an ERP system. The company’s experience with Salesforce.com – plus the appeal of avoiding upgrade costs and the benefits of a ...

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...