Refund lawsuit filed: A passenger claims Delta hides cash refund options online, pushing expiring e-credits in violation of consumer protection rules. Check-in policy backlash: Travelers report being ...

The Plaintiff claims the airline's cancellation and refund page has the e-credits option pre-selected while hiding the cash-compensation option!

Refund policy lawsuit: A New York plaintiff accuses Delta of using 'dark patterns' to hide cash refund options, seeking over $5 million in damages for affected passengers. Staffing-driven disruptions: ...