As Zoom becomes synonymous with group video chat, Facebook announced a number of different options to connect friends remotely, including a new feature: Messenger Rooms. Like Zoom, as well as a new ...

The world's largest social network plans to allow app makers to send photos, music and other stuff through its communication service. Ian Sherr Contributor and Former Editor at Large / News Ian Sherr ...

Facebook is preparing to broadly launch a free videoconferencing product called Messenger Rooms — which will allow people to connect whether they use one of the social giant’s apps or not, CEO Mark ...

Both Facebook Messenger and WhatsApp have their individual strengths and weaknesses. If you have both apps downloaded on your phone, chances are you’re familiar with a few of them. You might even rely ...

95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

This is the do-it-all entrepreneur's – a.k.a. small business – guide to using bots as your business's automated assistant and marketing aid. A chatbot is a computer program that interacts with users ...

Facebook announced the release of a new shared experience in its Messenger that lets users play games during video calls. The social media giant said in a blog post that the move helps people "deep ...

Big tech has been making a huge effort to mobilize its power to help people work better together to battle the ongoing coronavirus pandemic — whether it’s creating search and information portals, ...