Great restaurants cast a “spell” over their guests and the smallest details can break it.

Especially when first starting a hospitality and service-based business, 24/7 availability can help separate you from the ...

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story. Waffle ...

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CHESTER >> Jack Ferguson is referred to as a “lifer” in the hotel and hospitality business, saying that even as a child he had a profound fascination of hotels. “I was like the male version of Eloise ...