Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

With the Messenger desktop app shutting down, it's time to quickly save your Messenger desktop chats before they're gone forever.

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...

Facebook has apparently started merging the chat services of Instagram and Messenger on mobile devices, following through with a plan that was revealed in early 2019. For some people, a notification ...

Thanks to a new direct-message integration, users on Messenger and Instagram can chat with each other across apps, Facebook said Wednesday. The integration, part of the parent company’s strategy to ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

In the early days of the internet, Facebook was a cool thing that many young people used to upload entire albums from a single night out. In recent times, it has evolved to become a great way to keep ...

From virtual cocktail hours to online classrooms, the COVID-19 pandemic has turned Zoom into everyone’s go-to social network. Now Facebook wants to kick the video-conferencing interloper off its turf.

We were warned by Mark Zuckerberg last November, but now it’s really happening: Facebook has started notifying users that they will no longer be able to send or receive chat messages from within its ...

The real standout feature is how your Messenger Room can live on your Facebook profile, enabling friends or family members to spontaneously drop in and hang out with you over the video chat. When he's ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...