In a move to extend the reach of its Windows Live Messenger chat service, Microsoft today released some tools to add chat to Websites. Any Website can add a chat feature and tap into the 320 million ...

Facebook is updating video chat in Messenger today with some new features, including live filters, animated reactions, and the ability to directly save screenshots. The reactions take the five ...

"1-800-FLOWERS.COM will offer customers the ease and convenience of ordering floral gifts through Messenger. 1-800-FLOWERS.COM will blend its bot and live customer service support on Messenger to ...

SAN FRANCISCO — Facebook Messenger says it's rolling out group video chat by popular demand. Rather than being limited to person-to-person video calls, up to 50 people can listen, join in via voice ...

Posts from this topic will be added to your daily email digest and your homepage feed. is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

The real standout feature is how your Messenger Room can live on your Facebook profile, enabling friends or family members to spontaneously drop in and hang out with you over the video chat. When he's ...

Facebook is planning to provide developers with toolkits for customer service chatbots and live chat APIs, according to a few sources that spoke with TechCrunch. The company will debut the new ...

Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member of the Home team. She is a co-lead of the CNET Tips and We Do the Math series, and manages the Home Tips series, testing out ...

Late Friday afternoon, Yahoo announced that it is cutting back on features for Yahoo Messenger, the instant messaging product it has offered users since March 1998. On December 14, 2012, Yahoo will be ...

Windows Live Messenger, formerly called Windows Messenger and MSN Messenger, has a feature that can save all of your conversations to a folder on your computer. A contact's previous messages may ...

Did you know that more people are checking their chat apps than they are checking their social media accounts? Facebook Messenger, the world’s largest mobile messaging app (with more than 1.3 billion ...