After months of hyping its upcoming Dynamics 365 platform, Microsoft demonstrated the integrated CRM and ERP for its partners and customers on Tuesday. The platform's selling points include its ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

If both hosted and packaged CRM software are destined to live side by side, Microsoft is determined to bolster its current weakness in delivering the software as a service. Hot on the heels of the ...

As Microsoft's Convergence -- its annual Dynamics CRM and ERP conference -- fast approaches, it seems like a good time to update the Dynamics team's codename list and roadmap. The Dynamics CRM ...

on Thursday said the new customer relationship management (CRM) package, due later this year, will be called Microsoft CRM version 1.2. The company also said it will abandon its existing distribution ...