Once again, Apple nails the win for tech support with an impressive score of 8.3 out of 10, and Google clinches the win for repairs with an 8 out of 10—even higher than the score it earned in 2023.

According to Lyons, if a tech is unable to provide adequate support, you’ll receive a full refund. Lyons says that all of the company’s techs go through an eight-week, hands-on training course.

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch ...

In the third time since 2011, the U.S. Federal Trade Commission has shut down another operation selling bogus tech support to Windows PC owners.

If you buy through our links, we may get a commission. Read our ethics policy. Apple's PC tech support tops Consumer Reports survey yet again AppleInsider Staff | Apr 30, 2013 15 Facebook ...

Some PC tech support agents are reportedly advising users to avoid Microsoft's Windows 10. The tech reps either told customers not to upgrade, or recommended a downgrade if they already ran the ...