Management sits around the conference table, reviewing the most recent quality data regarding expense report rejections. “I don’t understand,” states the director of the finance department. “We held a ...

The steps of a complex process can be displayed in sequence using a graphic referred to as a process flowchart. The graphic explains the way a process is or should be functioning, depending on the ...

A flow chart, or flow diagram, is a graphical representation of a process or system that details the sequencing of steps required to create output. A typical flow chart uses a set of basic symbols to ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...

Continuous Process Improvement (CPI) is a strategic approach for developing a culture of continuous improvement in the areas of reliability, process cycle times, costs in terms of less total resource ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

Creating efficient workflow processes should be a primary goal in any company. One way to problem-solve and make improvements in the workplace is to create a process improvement team. Whether it ...

The University of Tennessee at Martin set up a new process improvement facilitator position and gave the person who holds it no authority, no budget, and no staff. Yet that's the way he likes it, and ...