One of the most enduring problems in field service is knowledge transfer. Experienced technicians who have been around a long time have seen it all, but many of them are approaching retirement — or ...
Leading field service management solution delivers new GenAI capabilities to service organizations to increase technician effectiveness Reschedules appointments, automates manual tasks, reviews asset ...
Two years after being acquired by PTC, ServiceMax has taken its place as one of the PLM vendor's four flagship products, after an internal reorganization last year. The fruits of that new focus are ...