In today’s digital landscape, many customers will first turn to a company’s social media platforms even before researching customer reviews. However, navigating and managing multiple social media ...

From AI-enabled video-editing software to trend-monitoring agents, these are the tools helping brands win on social.

These days, influencers and typical social media users need powerful software to manage all their accounts on various social media platforms. Aside from hiring a professional social media manager ...

Social media is one of the best ways small businesses can reach current and prospective customers. Research from Sprout Social found that during the first year of the pandemic, 43 percent of consumers ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Birdeye, the leading all-in-one reputation and digital customer experience platform, today announced the launch of Birdeye Social, a social media software platform ...

Sprout Social's Forrester study shows 268% ROI and significant productivity improvements for customers using their social media management software. Sprout Social announced the results of a Total ...

EDITOR’S NOTE: This story has been updated. The TweetDeck mobile and desktop apps are dead–at least they will be soon. The service, which Twitter bought in 2011, announced on its blog on Monday that ...

Sprout Social, Inc. ("Sprout Social", the "Company") (Nasdaq: SPT), an industry-leading provider of cloud-based social media management software, today announced ...

4 ideas for understanding and managing the power of algorithms on social media Your email has been sent What if tech companies had to release data about how algorithms work and software engineers had ...