With the projected continued growth of the call center industry, Alcatel Enterprise Solutions has chosen the Philippines as one of 25 countries to launch its Omnitouch Contact Center Premium Edition ...

Alcatel, a provider of networking and video streaming technology, has acquired the assets of Ottawa, Canada-based iMagicTV, a software vendor whose products enable service providers to create, deliver ...

PARIS—Alcatel says it has developed a high-availability software package that will deliver nonstop Internet Protocol routing in the core. With “five nines” (99.999 percent) reliability in mind, ...

Dubai, UAE; March 19, 2013 Altitude Software, a leader in unified customer interaction solutions, today announced it has signed an agreement with Alcatel-Lucent Enterprise to be the strategic provider ...

Alcatel-Lucent is promising more manageable cloud computing through Nuage Networks, an internal startup that is making its formal debut on Tuesday. Nuage has been Alcatel’s wholly owned vehicle for ...

The update introduces performance improvements, stability enhancements, and a new stylus-compatible app for V3 Ultra users Alcatel has brought the first software update for its recently launched V3 ...