Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more ...

HSB adds technical help desk service to its CyberOne insurance product for smaller businesses.

According to the Desk.com Web site, the service can link directly to a company's social network account to its customer help desk in five clicks. The Desk.com mobile app works with any HTML 5 ...

The Islamic State in Iraq and Syria (ISIS) has opened up a new technical “help desk” that instructs terrorists on how to hide from Western authorities, according to researchers. The Electronic ...

Telstra plans to launch in the next few days a mini help-desk software tool for its BigPond Internet customer base as part of its AU$100 million package to shore up its Internet service provider ...

TORONTO, Feb. 1, 2019 /CNW/ - Scotiabank's technical help desk and support centre for business banking customers, Client Services & Solutions (CS&S), has achieved Contact Centre World Class CX ...

On Center Software, the first name in construction software, today announced the firm has enhanced its Customer Service platform to run 24 hours every business day. "We know that construction ...

Everyone’s suffered through an unpleasant encounter with a member of your company's technical help desk. Some young, would-be Alpha Geek who sarcastically overwhelms you with jargon while he ...