An exploration of six common “challenging” personality attributes and communication styles that are sometimes seen at mediation—and how to address them, should they arise. No two mediations are the ...

Major changes, even those that are extremely positive, can create a great deal of anxiety in any company. Sometimes what top leadership views as great news, such as being acquired by a larger ...

At the office, we all know that sometimes when there is conflict, tensions can run high. However, with a little knowledge and training, we can all learn to avoid conflict completely, and work toward ...

“The secret to success is to understand the point of view of others." — Henry Ford What is human behavior? In what ways are we similar and different? How can we successfully communicate with ...

Success in business is often attributed to strategy, capital or market knowledge. However, a powerful yet underestimated factor lies within individual psychology. The way people think, feel and act ...