Zoom responds to user backlash by reversing AI training terms; pledges not to use consumer data for AI models, addressing privacy concerns.

Zoom’s blog post says the company considers such data “to be our data,” and experts confirm this language would allow the company to use this data for AI training without obtaining additional consent.

Zoom executives promised Monday that the company wouldn't use your calls as AI fodder, even while its TOS said otherwise.

Zoom Chief Product Officer Smita Hashim said in a recent blog post that the videoconferencing company will not be using audio, video, chat or other data to train AI models.

Zoom account owners and administrators control whether to enable these AI features for their accounts, she noted. If they agree to use the features, they also grant a license to Zoom for AI training.

Zoom (ZM) updated TOS has users worried about platform's AI training [UPDATED] New language about user data has sparked some concerns about Zoom and AI.

People were outraged that Zoom would use customer data for AI. But right now, it's tough to parse exactly how or what Zoom plans to use for AI and machine-learning purposes.

Zoom now says it won’t use any customer content for AI training Its terms previously said it wouldn’t do so ‘without customer consent.’ Will Shanklin Contributing Reporter ...

Zoom is populated by our faces, our voices, and more. If companies like it want to use customer data to train their AI—now or in the future—they need to let people choose if, and how much, to ...

Nation & World Technology FACT FOCUS: Zoom says it isn’t training AI on calls without consent. But other data is fair game Aug. 8, 2023 at 5:04 pm ...