Most people picture a travel agent as someone who books flights and comes up with an itinerary, which may sound unnecessary in the age of endless apps. The reality is that good agents do a lot of the ...

In reality, the most effective AI in travel is often quiet. It integrates into existing workflows, learns from how people already operate and improves consistency of agent operations. There’s no big ...

If you're a travel agent, there's a good chance your next 20 co-workers won't need a desk, a lunch break or a 401(k). They won’t ask for time off. And they definitely won’t need coffee. They’re bots.

Prepare for any trip with these expert recommendations.