The company that launched ChatGPT in 2022 is now betting its future on something closer to WeChat than a Q&A box.

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

DoorDash Inc. introduced an in-app artificial intelligence chatbot to help customers make restaurant and grocery orders, and ...

Experts worry that some young people are turning to AI bots during mental health crises, which the tech isn’t made to handle.

How to use ChatGPT: A beginner's guide to mastering OpenAI's chatbot in 2026 ...

Times readers shared their experiences asking chatbots for help with meal planning. It went well … until it didn’t. By Alice Callahan When Julie Bernstein’s doctor recently recommended that she start ...

Individuals now engage with agentic AI chatbots to perform a growing number of tasks. They can help a person shop for a new ...

Last year, a survey from Common Sense Media found 72 percent of teens have used an AI companion at least once. Half are regular users. And it’s not just kids. A 2025 Harvard Business Review article ...

A new survey estimates 8 million young people use AI chatbots for help when stressed, angry or sad, an increase from 2024.