The Kansas City Police Department is working to reduce 911 wait times as Kansas City prepares to host matches for the FIFA World Cup.

They're the unsung heroes of all emergencies. The first responders are the call takers and dispatchers who send services such ...

A 911 dispatcher heard a baby’s first cry on the other end of the line after she helped a mom<a class="excerpt-read-more" ...

Mia Dates, 7, received a key to the city of Lynwood, after making a life-saving call to 911 when her father fell and lost ...

26-001702 – 3700 BLK Fountain Avenue - Unknown 911 Police checked the area after a child accidentally called emergency services with a 911-only phone and then hung up. ERPD located the responsible ...

Dispatch records and a police report obtained by OPB describe an event where an armed ICE officer in Portland called 911 and ...

Residents can learn more about what happens when they call 911 on Wednesday as Wake County EMS holds a meeting to discuss ...

Beachwood police were told of two separate incidents in which checks mailed at the city's Green Road post office were stolen, altered and cashed.

UMMC has set up a triage line to handle calls from patients. The telephone number is 601-815-0000. For medical emergencies, ...

A dispatcher at the Indian River County Sheriff's Office helped a woman deliver her baby over the phone on Valentine's Day just weeks into the job.

When I finally stopped treating every pause in conversation like an emergency that needed verbal CPR, my weekly five-minute check-ins with family transformed into hour-long journeys where the real ...