"There's just more we can offer the customer based on what they're willing to pay," Delta's EVP, Joe Esposito, said.

Southwest Airlines ended its open-seating policy after 54 years and has started assigning seats to passengers. The airline's ...

While Chase Sapphire took the cake for the best overall credit card lounge network, a different favorite emerged as the best ...

What's old is new again as two of our long-standing favorite airline products won our 2026 TPG Awards for best domestic and ...

Southwest Airlines has officially ditched its first-come, first-serve seating policy in Nashville and across the country.

American Airlines Group (NasdaqGS:AAL) reported record revenue for Q4 and full-year 2025. The company cited headwinds ...

The policy also states that “Southwest may determine, in its sole discretion, that an additional seat is necessary for safety ...

Southwest Airlines killed its last brand differentiator — and risks being replaced with its competitors after optimizing away ...

Southwest Airlines passengers are making their final boarding-time scrambles for seats as the carrier prepares to end its ...

When is Southwest doing assigned seating in Phoenix? The more than half-century-old open seating policy has ended. What to ...

A business never tells customers it made service worse because it believes that price trumps everything else. Instead, they ...

A business never tells customers it made service worse because it believes that price trumps everything else. Instead, they ...