Identity resolution often anchors vendor pitches. Vendors claim CDPs can merge disparate identifiers into coherent customer ...

Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.

Behavioral data company expands capabilities with digital adoption platform to enable real-time personalized experiences.

With Webflow Optimize, Adobe Marketo and a nimble growth team, Samsara built a high-performance website that personalizes at ...

Humans still matter most. Google Research head Yossi Matias argues that AI won’t replace scientists — it will multiply their ...

Brands can’t achieve real personalization without uniting their emotional and factual data layers into a single digital brain ...

A returning shopper sees new products they actually care about. Instead of a generic homepage or a repeat, irrelevant promo, ...

Great AI doesn’t happen in isolation. These UX strategies — from confidence scores to graceful error recovery — turn users ...

At CDP World, Treasure Data redefined AI in marketing with its interoperable AI Marketing Cloud and the debut of the “Super Agent.” ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

Sitecore heads to Orlando with new leadership, bold AI ambitions and fresh competition — here’s what CMSWire will be watching at Symposium 2025.

Bulleted lists improve both readability and machine understanding. Generative engines rely on structure to identify key points, and lists provide clear visual and semantic cues. They break complex ...