Whether you need support with a rental or purchased product, the Rug Doctor by BISSELL team is here to help. Reach out here.

If you do not find the answer to your questions here, please contact the Rug Doctor Hotline at 1-800 RUG DOCTOR (1-800-784-3628) or through the Rug Doctor web site at RugDoctor.com.

Find Your Product Get help including owner’s manuals, warranty information, how to videos and instructions for using the machine, troubleshooting and more.

Pro Deep Carpet Cleaner & Upholstery Tool rental support includes how-to videos, step-by-step operation instructions, and troubleshooting.

Have a question about your rental? Get the help you need here. Find machine-specific how-to videos, instructions, and troubleshooting.

Rug Doctor Traditional Mighty Pro X3 Carpet Cleaner rental support, including how to and troubleshooting guides.

If Rug Doctor determines that a Machine is unable to be repaired, Rug Doctor reserves the right to elect to replace the Machine with a refurbished or a used one of the same model.

Mighty Pro and Wide Track Carpet Cleaner rental support including how-to videos, step by step operation instructions and troubleshooting.

If Rug Doctor determines that a Machine is unable to be repaired, Rug Doctor reserves the right to elect to replace the Machine with a refurbished or a used one of the same model.

If Rug Doctor determines that a machine is unable to be repaired, Rug Doctor reserves the right to elect to replace the machine with a refurbished or used one of the same model.